Templates
Satisfaction Survey Template: An Online Feedback Form That Files Itself
This is a ready-to-launch satisfaction survey that doubles as a customer feedback form. Customers scan a QR code and fill it on their phone, capturing the overall rating, sub-ratings, written comments and recommendation score in one go, with every response tidied into a record you can actually read.
Fields included
- Visit date Date
- Branch / Location Text
- Service / Product Text
- Customer type Dropdown
- Overall rating (1–5) * Single choice
- Service quality rating Single choice
- Staff attitude rating Single choice
- What we did well Long text
- What we can improve Long text
- Recommendation score (0–10) * Dropdown
- I agree to be contacted about this feedback Checkbox
Who it is for
Built for clinics, cram schools, restaurants, property management and retail stores, or any small business that collects customer feedback on a regular basis. Print it for the front desk, or generate a QR code for the table and the checkout receipt so customers fill it on their phone. Every response lands in your back-office list; export to Excel / CSV for the monthly report, or to PDF when you need a copy for the boss.
FAQ
Do customers need to register or log in to fill out this feedback form?
No. Share the form link or QR code and customers open it on their phone and start filling, no account needed. They can even submit anonymously, which yields a far higher completion rate than forms that demand sign-up.
Can I export the feedback I collect?
Yes. Every response lands in your back-office list where you can search and filter it. Export to Excel or CSV for the monthly report, or to PDF when you need a copy on file or for a manager.
How is this different from Google Forms?
This is a proper, official-looking layout: customers can sign on the form, the completed entry exports to an archivable PDF, and the overall rating and recommendation score are tidied into a record you can actually read. You can also hand it to us to build for you, with no tool to learn.